Prem Cables Private Limited

The domain name www.premcables.com ("Site") is owned and operated by Prem Cables Private Limited ("Prem Cables" or "We" or "Us"). We value the trust you have in us. Therefore, we insist upon the highest standards for secure customer information privacy. This Privacy Policy describes the type of personal information we collect from our Users, the purpose for collecting such information, how we use it, with whom we share it and the choices available to our customers regarding our use of the information. We will not disclose the personal information and sensitive information shared by the user other than incompliance with this Policy. If you do not consent to any of the terms enumerated in this Policy, do not proceed to use the Site. Our Policy is subject to change at any time without notice. Your continued use of the Site following such changes to the Policy constitutes your acceptance of the changed Policy and to be bound by such changes. If you do not continue to use the Site following the change in the policy but take no action with respect to your personal information and sensitive information with us, our use of your personal information and sensitive information shall remain subject to the Policy in effect prior to the change. You are responsible for periodically reviewing this Policy in order to be aware of any changes thereto.

THE INFORMATION WE COLLECT

We collect the information you provide directly via this site. For example, we collect information when you submit the contact us form or communicate with us through the site. As a result of these actions you might supply us with personal information, such as your name, e-mail and postal addresses, phone number(s), IP addresses, product interest information and in certain circumstances, your opinions and individual preferences, etc (collectively "Personal Information"). When you visit this Site, our social media platforms or our social networking platforms, may also collect certain information about your device or usage by automated means or by using technologies such as cookies, web server logs and web beacons. We may also maintain a record of your product interests and acquire information about you from our present and/or future affiliates. This Site is directed to be used by adults only who are above the age of 18 years. If you are not an adult, while you may look at our Site, you should not register, or submit personal information to us. We or our associates/affiliates do not knowingly collect information from minors. Minors should not be using the Site with any personal information. In an event of default by the minor, the parent or the guardian will be liable to compensate for whatsoever damages arising out of such wrongful use by the minor.

HOW WE USE THE INFORMATION WE COLLECT

We use information about you for our legitimate interests, including to:
· Manage our Site, including your registration, subscriptions, and account.
· Authorize your access to the Site and enforce content protections.
· Respond to your comments, questions, and requests, and provide you with customer support.
· Send you technical notices, updates, security alerts, information regarding changes to our policies, and support and administrative messages.
· Prevent and address fraud, breach of policies or terms, and threats or harm.
· Enforce our Terms of Use.
· Improve the Service or other Prem Cables websites, applications, marketing efforts, products and services.

We also use information about you, with your consent, to:
· Develop and display content, features, and advertising tailored to your interests on our Service as well as on other platforms and services.
· Send you advertisements and communicate with you about our and third-party products, events, and services that may be of interest to you.
· Fulfil any other purpose disclosed at the time you provide information and with your consent.

We may use information that does not identify you (including personally identifiable information that has been de-identified) without obligation to you except as prohibited by applicable law.

CONSENT

When you provide us with personal information by communicating with us or by filling any form on this website, we imply that you consent through such affirmative action, freely, specifically, on an informed and unconditional basis, and unambiguously

HOW WE RETAIN SENSITIVE PERSONAL DATA OR INFORMATION

We will retain your Personal and Sensitive Information only as long as it is reasonably required or otherwise permitted by applicable law or regulatory requirements. We may also retain your Personal and Sensitive Information so long as it is necessary to fulfil the purposes for which it was collected (including for purposes of meeting any legal, administrative, accounting, or other reporting requirements). Your Personal and Sensitive Information is safeguarded against inappropriate access and disclosure, as per this Privacy Policy. We also maintain appropriate and adequate administrative, technical and physical safeguards designed to protect your Personal and Sensitive Information against accidental, unlawful or unauthorized destruction, loss, alteration, access, disclosure or use.

Rights of Data Principals

Subject to applicable law and the prescribed procedures, a Data Principal has the following rights in relation to their personal data processed by Prem Cables Pvt. Ltd.:

a) Right to Access Information
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A Data Principal may request information regarding the processing of their personal data, including confirmation as to whether their personal data is being processed and other information as may be available or required to be provided under applicable law.

b) Right to Correction
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A Data Principal may request correction, completion or updating of inaccurate, incomplete or outdated personal data maintained by us.

Upon receiving a valid request, we will take appropriate steps to correct, complete or update the personal data, subject to applicable legal requirements.

c) Right to Erasure
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A Data Principal may request erasure of their personal data where such erasure is permitted under applicable law.

Upon receiving a valid request, we will erase the relevant personal data unless retention is necessary for the specified purpose, compliance with a legal or regulatory obligation, or any other purpose permitted under applicable law.

d) Right to Grievance Redressal

A Data Principal has the right to raise a grievance regarding the processing of their personal data or the exercise of their rights.

Grievances may be submitted to the Grievance Officer using the contact details provided in this Privacy Policy.

AGE OF CONSENT

By using this Site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

Grievance Officer

In accordance with applicable data protection laws, including the Digital Personal Data Protection Act, 2023 and applicable rules thereunder, Prem Cables Pvt. Ltd. has designated a Grievance Officer to address queries, concerns and grievances relating to the processing of personal data and the exercise of rights by Data Principals.

Grievance Officer
Name: Narendra Kumar Pankaj
Email: greivance@premcables.com
Address: Pipalia Kalan, District Beawar, Pin Code - 306307, Rajasthan, INDIA.

Data Principals may contact the Grievance Officer using the above details for any privacy- related query, request or grievance.

We will acknowledge and address grievances within the applicable timelines prescribed
under the applicable laws and regulations.

How to Exercise Your Rights

To exercise any of the above rights, the Data Principal may submit a request to:

Email: greivance@premcables.com
Subject: Data Principal Rights Request – [Access/Correction/Erasure/Grievance]

The request should contain sufficient information to enable us to identify the Data Principal and process the request appropriately.

We may take reasonable steps to verify the identity of the person making the request before processing the request

Disclosure of Personal Data to Third Parties

Prem Cables Pvt. Ltd. may disclose or share personal data with third parties where necessary for legitimate business purposes, provision of services, compliance with applicable laws, or other purposes permitted under applicable law.

Depending on the nature of the services and business operations, personal data may be disclosed to the following categories of third parties:
· Service providers and technology/IT service providers;
· Cloud hosting, software and infrastructure service providers;
· Payment, banking and financial service providers, where applicable;
· Logistics, delivery and other operational service providers;
· Professional advisers, consultants, auditors and legal advisers;
· Business partners and other service providers where necessary for providing requested services;
· Government authorities, regulatory authorities, law enforcement agencies or other statutory bodies where required or permitted by applicable law; and
· Other entities where disclosure is necessary to protect our legal rights, interests, property, security or to prevent fraud or misuse.

We require third parties receiving personal data to process such information in accordance with applicable contractual, confidentiality, security and data protection requirements, as applicable.

We do not sell personal data of Data Principals to third parties.

Cross-Border Transfer of Personal Data

Prem Cables Pvt. Ltd. may use technology, cloud infrastructure, software applications, service providers or other business partners that may involve processing or transfer of personal data outside India.

Where personal data is transferred to or processed outside India, such transfer or processing will be undertaken in accordance with applicable data protection and other applicable laws and any restrictions, conditions or requirements prescribed by the Government of India from time to time.

We will take reasonable measures to ensure that personal data remains protected and is processed only for the purposes for which it was collected or as otherwise permitted under applicable law.

Where required, appropriate contractual, technical and organisational safeguards will be implemented for the protection of personal data during such processing or transfer.

Updates to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, technology, applicable laws or regulatory requirements.

Any updated version of this Privacy Policy will be published on this website with the revised effective date.

We may track your preferences and activities on the Site. "Cookies" are small data files transferred to your computer's hard drive by a website. They keep a record of your activities on the Site making your subsequent visits to the site more efficient. Cookies may store a variety of information, including, the number of times that you access a site, registration information and the number of times that you view a particular page or other items on the site. The use of cookies is a common practice adopted by most major sites to better serve their clients. Most browsers are designed to accept cookies, but they can be easily modified to block cookies. By continuing the use of the Site, you are agreeing to our use of cookies. If you do not agree to our use of cookies, you can block them in your browser setting, but you may lose some functionality on the Site. Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu.

SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

We endeavour to keep your Personal and Sensitive information secure, up-to-date, and accurate in the best possible manner as it may be necessary for the purpose for which it was collected. We value the importance you attach to your Personal and Sensitive Information given to us and therefore we have (i)taken all reasonable measures and precautions to keep such information safe and secure and to prevent any unauthorized access to or misuse of the same; and (ii) enable you to review and edit the same. However, we shall not be liable to any user for any loss, damage (whether direct, indirect, consequential or incidental) or harm caused to the user due to the unauthorized access or misuse of the Personal or Sensitive Information by any third party.

CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.